Privacy Policy for Shoreditch Man with Van

At Shoreditch Man with Van, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Introduction

Your privacy is important to us. We strive to maintain transparency in our data handling practices and respect your rights regarding your personal information. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

Personal Identification Information: Name, email address, phone number, and shipping address.
Transactional Information: Details of the services you request and transactions you make.
Technical Data: IP address, browser type, and browsing behavior on our website.
Usage Data: Information about how you use our services and interact with our website.

How We Collect Information

We collect information through the following methods:

Direct Interactions: You provide information directly to us when you make a booking or fill out a form.
Automated Technologies: We use cookies and similar technologies to collect data about your usage.
Third-Party Sources: Information from partners and service providers.

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery: To provide and manage our van services effectively.
Communication: To respond to your inquiries and inform you about updates.
Improvement: To enhance our services and website based on your feedback.
Marketing: To send you promotional materials if you have opted in.

Legal Basis for Processing

We process your information based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contract: To fulfill the terms of our service agreement with you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To improve our services and ensure the security of our operations.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: Third-party vendors that perform services on our behalf.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of sensitive data.
Regular security assessments.
Access controls to limit data exposure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Criteria for retention include:

Compliance with legal obligations.
Resolving disputes.
Enforcing our agreements.

Your Rights

You have several rights concerning your personal data, including:

Access: The right to request copies of your personal data.
Correction: The right to request correction of inaccurate information.
Deletion: The right to request the deletion of your personal data under certain conditions.
Restriction of Processing: The right to limit how we use your data.
Portability: The right to receive your data in a structured format.
Objection: The right to object to certain processing activities.

Exercising Your Rights

To exercise any of these rights, please submit a request through our designated process. We will respond within the legally required timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

Remember your preferences.
Analyze website traffic and usage patterns.
Provide personalized content and advertisements.

Managing Cookies

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

By continuing to use our services after any modifications to this Privacy Policy, you agree to the updated terms.

Effective Date

This Privacy Policy is effective as of October 27, 2023.