Terms and Conditions - Shoreditch Man with Van
Welcome to Shoreditch Man with Van. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
Definitions and Interpretations
In these Terms and Conditions:
- Service Provider refers to Shoreditch Man with Van.
- Client means the individual or entity using our services.
- Services encompass all services offered by Shoreditch Man with Van, including but not limited to moving, packing, and storage solutions.
Services Offered
Shoreditch Man with Van provides a comprehensive range of moving services to ensure a smooth and efficient transition for our clients. Our services include:
- Local Moves: Relocating within the Shoreditch area with ease.
- Long-Distance Moves: Moving to or from distant locations with reliable planning.
- Packing Services: Professional packing of belongings to ensure safety during transit.
- Storage Solutions: Secure storage options for temporary or long-term needs.
Booking and Confirmation
To book our services, clients must provide accurate information regarding their moving requirements. Upon booking, a confirmation email will be sent detailing the services agreed upon, the scheduled date and time, and the total cost.
Payment Terms
All payments must be made in full before or upon the completion of services, unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
Pricing and Estimates
Our pricing structure is transparent and competitive. Clients can request a free estimate based on the specifics of their move. Factors influencing the cost include the volume of items, distance, and any special requirements.
Additional Charges
Additional charges may apply for services such as:
- Staircases or elevators with restricted access
- Handling of fragile or bulky items
- Extended storage periods
Cancellation and Rescheduling
Clients may cancel or reschedule their booking by providing at least 48 hours' notice. Cancellations made within 24-48 hours may incur a nominal fee. Cancellations made less than 24 hours before the scheduled service may be subject to the full service fee.
Force Majeure
Shoreditch Man with Van is not liable for any delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental restrictions.
Liability and Insurance
While we take utmost care in handling clients' belongings, Shoreditch Man with Van is not responsible for any loss or damage unless it is due to our negligence. We offer optional insurance coverage for added protection, which clients are encouraged to purchase.
Claims Process
In the event of any damage or loss, clients must notify us within 48 hours of the service completion. Claims should include a detailed description of the incident and any supporting evidence.
Client Responsibilities
Clients are responsible for:
- Providing accurate information during booking
- Ensuring items are properly packed if opting out of our packing services
- Securing any necessary permits for parking or access at both origin and destination
- Informing us of any special requirements or fragile items prior to the move
Prohibited Items
The following items are not permitted in our moving services:
- Hazardous materials (e.g., chemicals, explosives)
- Perishable goods
- Valuables (e.g., jewelry, cash)
- Pets
Privacy Policy
We are committed to protecting our clients' privacy. Personal information collected during the booking process is used solely for the purpose of providing our services and is not shared with third parties without consent, except where required by law.
Data Security
Shoreditch Man with Van employs robust security measures to safeguard client data against unauthorized access, alteration, or disclosure. Clients are encouraged to report any suspicious activity related to their personal information.
Amendments to Terms
Shoreditch Man with Van reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Effective Date
All amendments become effective immediately upon posting on our platform. It is the client's responsibility to review the Terms and Conditions periodically to stay informed of any changes.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Shoreditch Man with Van operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
Dispute Resolution
In the event of a dispute, both parties agree to engage in good faith negotiations to resolve the matter amicably. If a resolution cannot be reached, the dispute may be escalated to mediation or arbitration as per local laws.
Acceptance of Terms
By utilizing the services of Shoreditch Man with Van, clients affirm that they have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Thank you for choosing Shoreditch Man with Van. We look forward to providing you with exceptional moving services.